Normally, we ship your items the next day after you place the order from our warehouse in Shanghai China. It takes about 10~20 business days to arrive (delivery estimates based on your location). It is postal service, not express delivery. (Sometime the item may stay in your local post office)
For customers from USA, UK, Germany, France, Spain, if the items you purchased are available in our Amazon warehouse, your order will be fulfilled by Amazon and arrive within 3-5 business days (delivery estimates based on your location).
If you have any further questions, please feel free to mail us Services@Mr-Label.com .
Hello
I am would like to know the status of my order. Can you please let me know the tracking number for my order:
WC-3755
Dear customer,
We sent you an email about the shipping detail for your order at 18th, Oct. Maybe you didn’t notice it. You can find a new email from us. Please kindly check.
Any further questions please feel free to contact us.
I didn’t know my item was coming from China, that’s too kk g of a wait. I’m in the US. If the US Amazon warehouse has my order and can fulfill it then I’ll keep my order. If the US Amazon does not have my item in stock at the warehouse then I need to cancel my order. Thank you kindly.
Dear customer,
Sorry for the inconvenience. You can send us your order ID by e-mail so we can check if there is enough inventory left in Amazon warehouse.
Best Regards
Very good blog article.Thanks Again. Really Great.
Such interesting stuff and reporting! Keep up the good work guys
When I made my purchase on February 6, I had no idea that it was going to be shipped from China and would take up to 20 business days. I need labels a lot sooner than that. It would be really helpful if you provided that information during the checkout procedure. I still haven’t received an email with my order confirmation but my account on your website says that my order is still processing and has not been shipped yet, so I would really like to cancel my order. I also sent an email requesting to cancel but have not heard back yet. Thank you for your help.
Hi,
First of all, we sincerely apologize for the delayed response.
After checking the order details, the package was shipped on February 9 and was delivered on February 25. If you have any questions or need further assistance, please feel free to contact us by email and we will be happy to help.
Again, we are very sorry for the inconvenience caused.
Hello,
I am following up regarding a purchase made on February 13. I have not received any shipping confirmation or tracking information yet.
Could you please confirm whether my order was shipped from China or from a U.S. warehouse? I am currently located in the United States and would like to know the estimated delivery timeframe.
The purchase was made on February 13, please confirm the shipment status and provide the tracking number as soon as possible.
Dear Customer,
First of all, we sincerely apologize for the delayed reply.
After checking in our system, we found that both of your orders were showing as unpaid, which is why there has been no update on the shipping status. We then checked the payment status in PayPal, and it shows that the payment was frozen, which caused our system to keep the order in an unpaid status.
Unfortunately, we are not able to see the reason why the payment was frozen. Because of this, we have processed a refund for the order through PayPal.
We are very sorry for the inconvenience this has caused. If you still need the items, you may try placing a new order on our website, or you can also order directly through Amazon.
Again, we sincerely apologize for the trouble and appreciate your understanding.
I place Order #12713 on February 17, 2026. It still states processing. Will this order be filled? please help. I did send an email to the support email with no response.
Hi,
First of all, we apologize for the late reply.
February 17 was during the Chinese New Year holiday, and most logistics companies here take about a two-week break during that period. Your package has now been shipped on March 6.
We have sent the shipping details to your email, please kindly check your inbox.
Thank you for your patience, and we apologize again for the inconvenience.
HI
urchased two labels, but I haven’t received any information about them yet. Please help.
Hi,
Thank you for your message, and sorry for the delay.
The latest tracking update shows:
March 15, 2026 – 22:09
Riyadh Distribution Center: Parcel shipped to Riyadh Station.
We have also sent you an email with the tracking number and full shipping details, so you can check the shipment progress there.
Please feel free to contact us if you have any other questions.
Hi,
I received my order yesterday, and after receiving it, I discovered two major problems. First, I ordered 200 sheets, but I only received 40, even though I paid the full amount. Second, I received a different paper size. Please clarify and resolve this issue, as I urgently need this order. I await your response and explanation.
Thank you.
Hi,
I received my order yesterday, and after receiving it, I discovered two major problems. First, I ordered 200 sheets, but I only received 40, even though I paid the full amount. Second, I received a different paper size. Please clarify and resolve this issue, as I urgently need this order. I await your response and explanation.
Thank you.