please fell free to contact us services@Mr-Label.com
We believe our customer’s feedback, review, and customize requirement have crucial importance to our product innovation. This world has changed a lot, R&D center is no longer the center of innovation, Now it’s you, our customer who plays a vital role in the product innovation.
Address:
We have our stock in Amazon Warehouses in USA, UK, and German.
Business Address: NO.105 Huiqing Road, Pudong District, Shanghai, China. Time Zone: GMT+8
I purchased model code MR710 labels, but cannot find a print template on your web site. I’ve looked at the template pages, and searched for mr710. Can you help?
Dear customer,
Sorry for the inconvenience. We’ve updated the MR710 template on our website, you can find it by searching MR710 in the top right searching area.
Best Regards
Dear customer,
Glad to help. Would you mind contact us by E-mai:services@mr-label.com about more details of the problem using template? It’s better to send us a screen shot of the your template problem. Appreciate your understanding.
Best Regards
I purchased model code MR710 labels. I’ve looked for a template on the template pages, and searched for mr710, but cannot find a template. Can you help?
Dear customer,
Sorry for the inconvenience. We’ve updated the MR710 template on our website, you can find it by searching MR710 in the top right searching area.
Best Regards
How how to set my water bottle labels on my printer .I have HP officeJet 69 Saturday
Dear customer,
Please check this link for printing tips: http://mr-label.com/articles/879
Best Regards
I can’t seem to find the MR710 template. Can you help?
Dear customer,
Sorry for the inconvenience, we attached the templates in the E-mail，please check.
You can also visit the templates page at here
http://mr-label.com/articles/1951
I cannot seem to find a way to design a label for the template. I downloaded the adobe PDF version and it doesn’t allow me to do anything.
Dear customer,
You can use Adobe Acrobat to edit the PDF template, or you can download MS Word template to edit.
Best Regards
Ive tried to contact you however had no reply
Dear customer,
Our customer services’s Email address is: services@mr-label.com
Customers’s questions are usually answered in one business day.
Hi, purchased label & nylon ties. model code: MR236.
I cannot find the template on the website.
8 columns, 17 rows of labels.
8.5×11″ paper. label size 23.5×15 mm
Dear customer,
Sorry for the inconvenience. We’ve updated the MR236 template on our website and you can find it by searching ‘MR236’ in the searching bar.
Best Regards
Hi I’m looking for the template of MR236 can you help please.
Dear customer,
Sorry for the inconvenience. We’ve updated the MR236 template on our website and you can find it by searching ‘MR236’ in the searching bar.
Best Regards
I am shocked at how confusing this program is, and how little you do for your customers. I use Avery, and I can go to their website, chose a template, and edit it so easily! You make everyone jump through hoops to get to the final print! So disappointed!
Dear customer,
We are sorry for the inconvenience we bring to you.
To serve you better, please tell us the product model code and what make you disappointed in detailed.
Hi
I cant find these labels in your shop MR129 | MR102A
Dear csutomer,
Thanks for your attention on our products.
We are sorry that this item is not available. We have another similar label, 208mmx35mm, 7 labels per US letter sheet. 205.9 mm x 50.8 mm, 5 labels per US letter sheet.
Here is the purchase link:
http://mr-label.com/product/mr-label-waterproof-blank-water-bottle-labels-us-letter-sheet-for-inkjetlaser-printer-self-adhesive-wraparound-for-16oz-water-bottle-matte-white-for-weddingbaby-showercorporate-event
http://mr-label.com/product/mr-label-waterproof-matte-white-water-bottle-labels-for-inkjet-laser-printer-self-adhesive-wraparound-for-weddingbaby-showercorporate-event
Any further questions please feel free to contact us.
We have purchased the MR610 Labels. Do you have a Microsoft excel template for the MR610 labels?
Dear customer,
Thanks for your ordering.
We are sorry that currently we don’t have a Microsoft excel template. We provide PDF, MS word and Open Office templates.
I ordered MR127 LABELS AND USED YOUR TEMPLATE AND THEY DON’T MATCH UP WITH EACH OTHER AND I HAVE DOWNLOAD THE PDF AND WORD AND WASTED LABELS TRYING TO SET THEM UP PLEASE EMAIL ME BACK WITH WHAT WOULD WORK?? THANK YOU
Dear customer,
To serve you better, could you please tell us more about the problem? Or you can send some pictures to our email address: services@mr-label.com
Look forward your reply.
I’m looking for an MR500 label template – I don’t see anything on the site
Dear customer,
We have sent the templates of MR500 to your email address. Please check.
Hello,
Do you have the labels rolled up in a coil, to print in a termal printer?
Dear customer,
We are sorry that currently we have not listed this product yet. But we will provide such products in the future.
Hi
I have received my order but you have sent me the wrong item.
as you can see here on this photo, http://item.pictures/notgoodorder
Please help me, i will sent the order back to you. i just want the good order.
greetings
“Sent from my iPhone”
Dear custoemr,
Could you please send us your order ID and the link of products? Our email address is services@mr-label.com
Waiting for your reply.
Using MR183 on Mac Word. Prints fine. But how do I get rid of all the “A side 22” etc pre-inserted text, without laboriously
deleting each on individually? I need to use just a fraction of a page at a time.
Dear customer,
You can refer to this link to delete content in bulk.
http://mr-label.com/articles/2600
Dear Sir/Madam
We are order Mr-Label 25.4 x 57.2mm Self-Laminating White Wrap Around Cable Labels – Laser Printer Only – for Wire Marker Identification. Did I can print with EPSON L565 UFRII LF series???
THank
Dear customer,
The cable label you ordered is just compatible with laser printer only. We found that EPSON L565 UFRII LF is inkjet printer and does not apply to this label.
If you have any further qustions please feel free to contact us.
I purchased Mr-Label soap labels through Amazon and I am getting feedback from my customers that they stick to the soap making them hard to remove. Do you have other cigar band soap labels that won’t pose this problem? If not, I will need to return to Amazon for a refund.
Dear customer,
Sorry for the inconvenience we brought to you.
As mentioned in the first feature of our product, the label adhesive is permanent. The advantage is that they stick well and sticks to almost any surface including: plastic, glass, metal, fabric paper, cardboard, and more. The disadvantage is that some residue will remained when removed. Although there are many methods and products available for sticky stuff removing, it may still cost your time to get a clean surface.
Anyway, we promise you a hassle-free way to return, please contact us by Amazon.
We sincerely apologize for the inconvenience we bring to you, and greatly appreciate your understanding.
Best regards.
Hi, MR183 label adhesive works on other surfaces? Thank
Dear customer,
MR183 label has permanent adhesive, compatible with various surfaces including plastic, glass, metal, cardboard and more.
Any further questions please feel free to contact us.
Best wishes.
Hello
Thank you for the quickly delivery to my office.
When I saw the item. I immediately saw that something was wrong with it, and when I opened it, the product was unfortunately damaged.
I made a photo so that you can see what I have received. https://imgurgallery.com/df56yh2 I am a regular customer, and I regularly order from your shop.
Hope we can solve this small problem in a professional way.
Yours truly
“Sent from my Ipad”
Dear customer,
We are sorry for the disappointment we bring to you.
To serve you better, please send your order ID to our email services@mr-label.com
We will check what the problem is asap.
We sincerely apologize for the inconvenience we bring to you, and would greatly appreciate your understandings.
Best wishes.
Hello,
Team could you please help us to give some contact details in india for purchasing the label sheets as we required the same to our Datacenter
Dear customer,
We currently have no distributors in India. You can buy at our official website directly. If you have any question during the purchasing, please feel free to contact us.
Best wishes.
Dear MR Label team,
We are looking to purchase Model code: MR175 cable labels, hence I request you to please guide us with link so that we will place the order..
I have send you the mail also on “services@mr-label.com” for the same request..
please revert us with an your inputs so that it help us to place the order..
Regards.
Vamsi duthapati
Avils-Infra Pvt Ltd
Manager: Procurement & Logistics
cell” +91-7338467030 & +91-8555073350
Dear customer,
Thanks for your attention on our products.
The label for model MR175 is no longer produced, we have another wrap around label for your choice, the purchase link is:
http://mr-label.com/product/mr-label-25-4-x-57-2mm-self-laminating-white-wrap-around-cable-labels-laser-printer-only-for-wire-marker-identification
Any further questions please feel free to contact us.
> “MR-LABEL’S SERVICE. March 11, 2020 at 1:16 am. Dear customer, The label for model MR175 is no longer produced”
Hi Mr Label, I still have stock of MR175 (B1M04S175_25, A4 sheet size, 27 labels/sheet, 25x20mm), but I can’t find a template on your site. I understand that you no longer produce this item, but is it still possible to get a template please?
Dear customer,
We sent Excel template of MR175 to you by E-Mail.
Best Regards
Hi I ordered the MR620 labels and was able to download it to my PDF file. I don’t have Microsoft word but I did download the Library office software. I was able to pull up the file of the template and apply it to the Libreoffice site but was unable to get the editing correct on the label. I spent many many hours trying to get it to work and it would not work. I also downloaded a PDF reader because I couldn’t type or edit on the label from PDF But when I wanted to print it out they wanted to charge me. I am really disappointed that I can’t find away to edit my labels or print out a label without being charged. Do you have any suggestions on what I may do. Thank you
Dear customer,
You can download JPG. pictures and design on a free online design software like Canva, here is the instruction: http://mr-label.com/articles/3170
Any further questions please feel free to cantact us.
Hello, trying to make an order but it only seems to be via Paypal and the Paypal site keeps saying its down. Alternatives or a timeline please?
Dear customer,
We found you have placed an order #5967.
Any further questions please feel free to contact us.
Hello,
I was not able to proceed with my payment. I pressed the “Press to Paypal”, it shows Paypal cannot process it. How do I pay with my credit card? Thank you
Dear customer,
Thanks for your attention on our products.
For some reasons, our company’s paypal account is temporarily unavailable, which prevents us from receiving orders normally. We are contacting PayPal and will process it as soon as possible. We will inform you as soon as the account is normal. In the meantime, you can go to Amazon and search for “mr-label” to find the product you need.
Any further questions please feel free to contact us.
Best wishes.
I bought Wisdompro Fancy Shape Stickers Labels for Essential Oil Bottle and Food Jars – 8 Sheet (256Pcs) – Small on Amazon. Printing Template Available Upon Request.
I am requesting a template for these labels please i can not find a sheet of 32 on your website.
Dear customer,
Could you please send us the purchase link of your item? We will check and send you the templates by email.
Best wishes.
Hi, I am looking for your Model Code MR710 on a paper/vinyl that will hold up in the rain. I did not see much of a description of the paper the labels are printed on. Please let me know what my choices are.
Gunnar
Dear customer,
Thanks for your attention on our product.
You can choose this label which is waterproof and tear-resistant. Here is the purchase link: http://mr-label.com/product/mr-label-waterproof-matte-white-wine-label-for-inkjet-laser-printer-for-750ml-wine-bottle-tear-resistant-for-homemade-wine-wedding
Hi
My package was damaged for the second time.
I made a photo so that you can see what I have received. https://imgurgallery.com/sd4rfde
I hope you can help me solve this problem.
Regards
Lauren Hack
“Sent from my Smart Phone”
Dear customer,
The link is not available, you can contact us by e-mail for this problem.
Best Regards
Email has been sent to services@Mr-Label.com send a reply ASAP on the order that has not been received.
Please advise.
Dear customer,
You can offer us your order ID so we can check where is your parcel.
Best Regards
Hello,
Do you support the MR182 on A4 paper size templates on Google Doc and Sheets. If so can you please forward the G-Suite template.
Thank you,
Dear customer,
We are sorry that we don’t have a Google Doc template now. Hope you can understand.
Best Regards
Are the clear labels recyclable please?
Dear customer,
We are sorry that they are not recyclable.
Best Regards
Hi I purchased Mr860 Labels that are waterproof and permanent. I’m using them on my perfume glass roll-on bottles. The problem is they are peeling up on the sides. What can I do about this? I just labeled 300 bottles!
Dear customer,
Please make sure the surface you apply the labels on is dry and clean. And sometimes ingredient of perfume may affect adhesive effect if they leak and contact the labels adhesive side.
Best Regards
It was dry and clean with no perfume in the bottle yet. The labels would not stick
Dear chantal,
The humidity in paper might have been changed during long way shipment, which may affect the adhesive effect.
If it affected using a lot please feel free to contact us by E-mail and we would like to offer you a refund or replacement.
We strive to offer the 100% satisfaction for all our customers and will try our best to resolve customer problems.
Thank you for giving us the opportunity to make this right
Sincerely,
Mr-Label
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of things, therefore I am going to tell her.
I purchased the mr650 and downloaded the template for adobe. The template does not match with the product. There are gaps between the actual stickers and none on the template so when it is printed, it is not aligned.
Dear customer,
Sorry for the inconvenience. Template MR650 has gaps between each label, would you mind sending us your purchase link by e-mail so we can see if you were led to the wrong template and send you the correct one.
Thank you for your understanding.
Best Regards
I bought the MR810 labels and have downloaded the template, but the templates do not paste into the labels on all of the labels in any sheet. I have tried to start over numerous times and every time, it pastes some of the labels into the wrong spot for it to print correctly! I need to have a template that actually works correctly, please.
Dear customer,
You can check your printer setting and Word settings to make sure the paper size is US letter size, and you can try unchecking the box of “Scale content for A4 or 8.5 x 11” paper size” from File>Options>Advanced>Print
If there are other problems please feel free to let us know.
Best Regards
Dear Customer,
Thank you for purchasing with us.
We would like to personally apologize for your experience with our product.
We tested again with inkjet printer on this label after received your review, and ink stay on well. We suggest that you can follow the tips below to prevent ink from smudging:
1. Reduce the DPI to resolve any smudging issues as higher image quality settings can lead to over saturation of ink on the label material. Open the printer dialog box and select “Properties” or “Preferences.” Look for the “Print/Quality” tab or the “Quality/Print Quality” option. From there, you can select a lower dpi or make a quality adjustment. For black ink in particular, selecting the “Print as Image” box in the print dialog pop-up may help.
2. Hold your label sheets by the edges to prevent your hands’ natural oils from getting on the printable label surface. The oil could cause smudging or, if nothing else, leave a fingerprint.
3. Allow ink to dry completely before stacking, handling, or peeling the printed labels.
4. Run each label sheet through the printer one time, and one time only. After multiple passes, the tight paper path of an inkjet printer can cause the label to curl. Curled labels are more likely to jam or peel off inside the printer resulting in a paper jam.
5. Try another inkjet printer to see if it’s because the ink.
If there is still smudging problem, please feel free to contact us for a replacement or refund. We strive to offer the 100% satisfaction for all our customers and will try our best to resolve customer problems.
Thank you for giving us the opportunity to make this right
Sincerely,
Mr-Label
Dear customer,
Sorry the labels are not recyclable.
Best Regards
Hi, I sent several e-mails to services but received no reply. We placed an order and never received an order confirmation, nor shipping information. The registered e-mail is tanja@solitee.nl and the order was placed on 17 August 2023. Please respond asap, even if only to Tanja.
Dear Mike,
Glad to help. We checked logistics details of your order and and it indicates that the items were successfully shipped on September 5th. You can track the complete shipping process on this website ： https://t.17track.net/en#nums=UH667965652YP . The tracking number of your parcel is: UH667965652YP.
If you have any other questions, please feel free to contact us at services@mr-label.com.”
Below is the complete shipping process:
2023-09-05 12:18
The item has been delivered successfully
2023-09-05 10:11
Out for delivery
2023-09-05 09:40
Out for delivery
2023-09-05 01:18
Destination Scan
2023-09-04 16:58
In transit – Inbound
2023-09-02 11:06
International shipment release – Import
2023-09-02 11:00
Destination Country – Arrival
2023-09-02 10:09
Package data received
2023-09-01 00:12
Port of destination – Arrival
2023-08-31 04:19
Port of departure – Departure
2023-08-30 05:53
Yanwen facility – Outbound
2023-08-26 16:14
Last mile=> PostNL International Mail, Tracking number LS721010254NL
2023-08-26 16:13
Processing information input
2023-08-26 10:14
Yanwen Pickup Scan
2023-08-21 16:07
Order processed by shipper
Unbelievable! I put your wrist label paper in my printer, followed all your directions regarding paper size adjustment, ran one copy on regular paper which worked fine, but your paper just messed up the whole printer. Now my $400 keeps bunching up regular paper. I bet part of the adhesive part of your labels is stuck in the printer parts now.
Anyone else have this problem?
Dear ecookman,
We’re truly sorry to hear about the issue you’ve encountered with our wrist label paper. We understand how frustrating it can be to face such difficulties, especially when it leads to problems with your valuable printer. Please rest assured, we’re committed to resolving this for you.
Why Adhesive Gets Stuck
High Temperatures: Inkjet printers often generate heat, especially during intense printing sessions. This heat can cause the adhesive on labels to become more fluid and tacky, increasing the likelihood of it seeping out and sticking to printer parts.
Improper Placement: If labels are not properly aligned or if they overlap the edges of the carrier sheet, the adhesive may be directly exposed to the printer’s rollers and internal components, leading to residue build-up.
Wear and Tear: Over time, the edges of labels can fray or peel, particularly if they’re of lower quality. This fraying can lead to adhesive and paper particles detaching and getting stuck inside the printer.
How to Solve the Problem
Proper Placement: Make sure the labels are firmly attached to their carrier sheet and that none of the edges are peeling up. Always align the label sheets correctly according to your printer’s guidelines to prevent any part of the labels from coming into direct contact with the printer’s rollers.
Regular Maintenance: Clean your printer regularly, paying special attention to the rollers and any other parts that come into direct contact with the paper. A soft, damp cloth can be used for general cleaning, and isopropyl alcohol can help remove sticky residues.
Printer Settings: Adjust your printer settings for the type of labels you’re using. Some printers have a ‘Labels’ setting that adjusts the printing process to reduce the heat and pressure applied to the label sheet, minimizing the risk of adhesive problems.
Avoid Overloading: Don’t feed too many label sheets into the printer at once. Overloading can cause sheets to misalign or feed incorrectly, increasing the risk of adhesive issues.
We’re committed to making this right for you. Depending on your preference, we can offer a replacement of the product, a refund for your purchase, or assistance with the printer repair if it’s found that our product was at fault.
Please let us know how you’d like to proceed or if there’s any other way we can assist you further. Your satisfaction and trust in our products are of utmost importance to us.
Warm regards,
Mr-Label
I made a purchase and seeking for the invoice. how can I receive the invoice through email?
Dear customer,
Glad to help. You can contact us for invoice by e-mail: services@mr-label.com
Have a nice day.
Best Regards
Hi, I sent several e-mails to services but received no reply. We placed an order on 26 Jan 2024 with the Order #11361. There is no shipping information where we can track the shipment. Kindly check and please respond asap.
Dear xiaojun.teong,
Appologize for keeping you waiting. I hope this reply finds you well. I wanted to provide you with an update regarding your recent order.
Our logistics partner has informed us that your package was unfortunately returned by customs. We apologize for any inconvenience this may have caused. As a result, we have processed a refund for your order today.
If you have any further questions or need assistance, please feel free to reach out to our customer support team.
Thank you for choosing our service, and we appreciate your understanding.
Best regards,
Mr-Label
Good morning, I placed an order on your site on June 19th, paying with PayPal. However, I don’t see your order confirmation. I tried to contact you via mail, but without success.
Dear alexlucco,
Thank you for your inquiry. We have sent the order details to you via email. Please check your inbox for the information.
Your shipment has been dispatched and is on its way.
If you have any further questions or need additional assistance, please do not hesitate to contact us.
Best Regards,
Mr-Label
Dear Sir/Madam,
I submitted an order on June 17th 2024, paying with PayPal. However, I don’t see your email or order confirmation, up to this moment the status still processing, I tried to contact you via mail, but without success too.. Could you please help follow up??
Regards
Dear rodney,
Thank you for your patience, and I sincerely apologize for the long wait regarding your package.
After checking, I can confirm that your package was delivered on August 14th. The tracking number for your shipment is UJ565592629YP. You can track your package using the following link: https://t.17track.net/en#nums=UJ565592629YP.
If you have any further questions or need assistance, please feel free to reach out.
Best regards,
When I click on the ‘services@Mr-Label.com’ I get “oops Page Not Found”. I’m trying to order some labels and have failed to find HOW to do that. How can I order labels if I can’t get ‘help’ ?
Dear mrwizard
You can purchase from our Amazon site: https://www.amazon.com/dp/B0BN5XRWT3
Have a nice day.
Best Regards
I am looking for a label for small diameter cables1/8″ to 1/4″
Do you have anything
Dear dan,
Thank you for reaching out! Based on your needs, we recommend the following three types of cable labels:
1. Flag-Style Labels
· These self-adhesive labels are ideal for thinner cables.
· They stay securely in place without sliding, even on very slim wires.
· You can write on them manually or use a template to print in bulk.
2. Velcro Labels
· Suitable for thin cables as well, though they might slide a bit if the cable is very slim.
· These labels are reusable and can be adjusted easily.
· Please note that these are designed for manual writing only and cannot be printed in bulk.
· You can view more details in the product introduction video.
If you have any additional questions or need assistance selecting the best option, feel free to contact us.
Best regards
Hi, Design Tool for MR178 label isn’t working properly
Dear mail1,
We sincerely apologize for any inconvenience caused earlier. We have now updated the MR178 online design tool, and it is back to normal functionality.
Thank you so much for bringing this to our attention. If you encounter any further issues or have additional questions, please don’t hesitate to reach out.
Best regards
What is the paper weight in grams per square meter (gsm) of the MR730 labels?
Dear dhammer,
Thank you for your inquiry. The paper weight of the MR730 labels is approximately 90 GSM. If you have any additional questions or need further assistance, please don’t hesitate to reach out.
Best regards
Hi I purchased labels. Would you by chance have an ETA or a date of shipping available for me?
Thank you.. I love your labels
Dear info14,
Thank you for reaching out and for your kind words about our labels—we’re thrilled to hear that you love them!
Regarding your order, I’ll be happy to provide an update. Could you please share your order id with us(if you ordered from mr-label.com the order id should be like #12345)? This will allow us to check the shipping status and provide you with an ETA.
We appreciate your patience and look forward to assisting you further!
Best regards