Contact Us

please fell free to contact us services@Mr-Label.com

We believe our customer’s feedback, review, and customize requirement have crucial importance to our product innovation. This world has changed a lot, R&D center is no longer the center of innovation, Now it’s you, our customer who plays a vital role in the product innovation.

Address:

We have our stock in Amazon Warehouses in USA, UK, and German.

Business Address: NO.105 Huiqing Road, Pudong District, Shanghai, China. Time Zone: GMT+8

54 thoughts on “Contact Us”

  1. I purchased model code MR710 labels, but cannot find a print template on your web site. I’ve looked at the template pages, and searched for mr710. Can you help?

    1. Dear customer,
      Sorry for the inconvenience. We’ve updated the MR710 template on our website, you can find it by searching MR710 in the top right searching area.
      Best Regards

  2. I purchased model code MR710 labels. I’ve looked for a template on the template pages, and searched for mr710, but cannot find a template. Can you help?

    1. Dear customer,
      Sorry for the inconvenience. We’ve updated the MR710 template on our website, you can find it by searching MR710 in the top right searching area.
      Best Regards

  3. I cannot seem to find a way to design a label for the template. I downloaded the adobe PDF version and it doesn’t allow me to do anything.

    1. Dear customer,
      You can use Adobe Acrobat to edit the PDF template, or you can download MS Word template to edit.
      Best Regards

  4. Hi, purchased label & nylon ties. model code: MR236.
    I cannot find the template on the website.
    8 columns, 17 rows of labels.
    8.5×11″ paper. label size 23.5×15 mm

    1. Dear customer,
      Sorry for the inconvenience. We’ve updated the MR236 template on our website and you can find it by searching ‘MR236’ in the searching bar.
      Best Regards

    1. Dear customer,
      Sorry for the inconvenience. We’ve updated the MR236 template on our website and you can find it by searching ‘MR236’ in the searching bar.
      Best Regards

  5. I am shocked at how confusing this program is, and how little you do for your customers. I use Avery, and I can go to their website, chose a template, and edit it so easily! You make everyone jump through hoops to get to the final print! So disappointed!

    1. Mr-label's Service

      Dear customer,
      We are sorry for the inconvenience we bring to you.
      To serve you better, please tell us the product model code and what make you disappointed in detailed.

    1. Mr-label's Service

      Dear csutomer,
      Thanks for your attention on our products.
      We are sorry that this item is not available. We have another similar label, 208mmx35mm, 7 labels per US letter sheet. 205.9 mm x 50.8 mm, 5 labels per US letter sheet.
      Here is the purchase link:
      http://mr-label.com/product/mr-label-waterproof-blank-water-bottle-labels-us-letter-sheet-for-inkjetlaser-printer-self-adhesive-wraparound-for-16oz-water-bottle-matte-white-for-weddingbaby-showercorporate-event
      http://mr-label.com/product/mr-label-waterproof-matte-white-water-bottle-labels-for-inkjet-laser-printer-self-adhesive-wraparound-for-weddingbaby-showercorporate-event
      Any further questions please feel free to contact us.

    1. Mr-label's Service

      Dear customer,
      Thanks for your ordering.
      We are sorry that currently we don’t have a Microsoft excel template. We provide PDF, MS word and Open Office templates.

  6. I ordered MR127 LABELS AND USED YOUR TEMPLATE AND THEY DON’T MATCH UP WITH EACH OTHER AND I HAVE DOWNLOAD THE PDF AND WORD AND WASTED LABELS TRYING TO SET THEM UP PLEASE EMAIL ME BACK WITH WHAT WOULD WORK?? THANK YOU

    1. Dear customer,
      We are sorry that currently we have not listed this product yet. But we will provide such products in the future.

  7. Using MR183 on Mac Word. Prints fine. But how do I get rid of all the “A side 22” etc pre-inserted text, without laboriously
    deleting each on individually? I need to use just a fraction of a page at a time.

  8. Dear Sir/Madam
    We are order Mr-Label 25.4 x 57.2mm Self-Laminating White Wrap Around Cable Labels – Laser Printer Only – for Wire Marker Identification. Did I can print with EPSON L565 UFRII LF series???
    THank

    1. Dear customer,
      The cable label you ordered is just compatible with laser printer only. We found that EPSON L565 UFRII LF is inkjet printer and does not apply to this label.
      If you have any further qustions please feel free to contact us.

  9. I purchased Mr-Label soap labels through Amazon and I am getting feedback from my customers that they stick to the soap making them hard to remove. Do you have other cigar band soap labels that won’t pose this problem? If not, I will need to return to Amazon for a refund.

    1. Dear customer,
      Sorry for the inconvenience we brought to you.
      As mentioned in the first feature of our product, the label adhesive is permanent. The advantage is that they stick well and sticks to almost any surface including: plastic, glass, metal, fabric paper, cardboard, and more. The disadvantage is that some residue will remained when removed. Although there are many methods and products available for sticky stuff removing, it may still cost your time to get a clean surface.
      Anyway, we promise you a hassle-free way to return, please contact us by Amazon.
      We sincerely apologize for the inconvenience we bring to you, and greatly appreciate your understanding.
      Best regards.

    1. Dear customer,
      MR183 label has permanent adhesive, compatible with various surfaces including plastic, glass, metal, cardboard and more.
      Any further questions please feel free to contact us.
      Best wishes.

  10. Hello

    Thank you for the quickly delivery to my office.
    When I saw the item. I immediately saw that something was wrong with it, and when I opened it, the product was unfortunately damaged.
    I made a photo so that you can see what I have received. https://imgurgallery.com/df56yh2 I am a regular customer, and I regularly order from your shop.
    Hope we can solve this small problem in a professional way.

    Yours truly

    “Sent from my Ipad”

    1. Dear customer,
      We are sorry for the disappointment we bring to you.
      To serve you better, please send your order ID to our email services@mr-label.com
      We will check what the problem is asap.
      We sincerely apologize for the inconvenience we bring to you, and would greatly appreciate your understandings.
      Best wishes.

    1. Dear customer,
      We currently have no distributors in India. You can buy at our official website directly. If you have any question during the purchasing, please feel free to contact us.
      Best wishes.

  11. Dear MR Label team,

    We are looking to purchase Model code: MR175 cable labels, hence I request you to please guide us with link so that we will place the order..

    I have send you the mail also on “services@mr-label.com” for the same request..

    please revert us with an your inputs so that it help us to place the order..

    Regards.
    Vamsi duthapati
    Avils-Infra Pvt Ltd
    Manager: Procurement & Logistics
    cell” +91-7338467030 & +91-8555073350

  12. Hi I ordered the MR620 labels and was able to download it to my PDF file. I don’t have Microsoft word but I did download the Library office software. I was able to pull up the file of the template and apply it to the Libreoffice site but was unable to get the editing correct on the label. I spent many many hours trying to get it to work and it would not work. I also downloaded a PDF reader because I couldn’t type or edit on the label from PDF But when I wanted to print it out they wanted to charge me. I am really disappointed that I can’t find away to edit my labels or print out a label without being charged. Do you have any suggestions on what I may do. Thank you

  13. Hello, trying to make an order but it only seems to be via Paypal and the Paypal site keeps saying its down. Alternatives or a timeline please?

    1. Mr-label's Service

      Dear customer,
      We found you have placed an order #5967.
      Any further questions please feel free to contact us.

  14. Hello,

    I was not able to proceed with my payment. I pressed the “Press to Paypal”, it shows Paypal cannot process it. How do I pay with my credit card? Thank you

    1. Mr-label's Service

      Dear customer,
      Thanks for your attention on our products.
      For some reasons, our company’s paypal account is temporarily unavailable, which prevents us from receiving orders normally. We are contacting PayPal and will process it as soon as possible. We will inform you as soon as the account is normal. In the meantime, you can go to Amazon and search for “mr-label” to find the product you need.
      Any further questions please feel free to contact us.
      Best wishes.

  15. I bought Wisdompro Fancy Shape Stickers Labels for Essential Oil Bottle and Food Jars – 8 Sheet (256Pcs) – Small on Amazon. Printing Template Available Upon Request.

    I am requesting a template for these labels please i can not find a sheet of 32 on your website.

    1. Mr-label's Service

      Dear customer,
      Could you please send us the purchase link of your item? We will check and send you the templates by email.
      Best wishes.

  16. Hi, I am looking for your Model Code MR710 on a paper/vinyl that will hold up in the rain. I did not see much of a description of the paper the labels are printed on. Please let me know what my choices are.

    Gunnar

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